Terms & Conditions

1. Use of Website

You must be at least 18 years old to make purchases on our site. Parents or guardians may use the site on behalf of their children.

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to the website or user data

• Copy, distribute, or misuse any content, designs, or trademarks belonging to Rooted Joy Kids

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2. Intellectual Property

All content on this website—including branding, product designs, graphics, photos, text, templates, videos, and digital downloads—is the exclusive property of Rooted Joy Kids / RD Patton Group LLC.

You may not:

• Copy, reproduce, or resell any content or products

• Use our photos or designs for commercial purposes without written permission

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3. Product Purchases

By placing an order, you agree that:

• You are providing accurate billing, shipping, and contact information

• You understand that product colors may vary slightly due to screen displays

• Handmade or custom items may have minor variations

Rooted Joy Kids reserves the right to refuse or cancel orders due to suspected fraud, incorrect pricing, or inventory issues.

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4. Pricing & Payments

All prices on our website are listed in USD unless otherwise stated.

We accept major forms of payment, including credit/debit cards and online processors offered at checkout.

Prices may change at any time without notice.

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5. Shipping & Delivery

We ship using trusted third-party fulfillment partners such as Printify, Printful, and others. Shipping times depend on the production time and carrier.

By placing an order, you acknowledge:

• Shipping delays may occur due to weather, carrier issues, holidays, or high volume

• Rooted Joy Kids is not responsible for lost or stolen packages once marked “Delivered”

• Customers are responsible for providing the correct shipping address

If a package is returned due to an incorrect address provided by the customer, additional shipping fees may apply.

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6. Returns, Refunds & Exchanges

Because many items are made-to-order, we do not accept returns or exchanges unless:

• An item arrives damaged

• You received the wrong item

• There is a proven production error

If an issue occurs, please contact us at [your email] within 7 business days of delivery with photos of the product.

Digital products are non-refundable.

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8. Safety Disclaimer

Our products are curated with care, but parents and guardians are responsible for supervising children while using any items from Rooted Joy Kids.

Rooted Joy Kids is not liable for:

• Misuse of products

• Injuries resulting from unsupervised play

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9. User Accounts

If you create an account on our website:

• You are responsible for safeguarding your login credentials

• You agree to notify us immediately if unauthorized activity occurs

We reserve the right to terminate any account violating our policies.

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10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use personal information.

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11. Limitation of Liability

Rooted Joy Kids is not responsible for:

• Interruptions or errors on the website

• Losses resulting from misuse of our products or content

• Delays caused by shipping partners or production companies

You agree to use the website and products at your own risk.

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12. Changes to Terms

We may update or modify these Terms at any time. Changes will be posted with an updated “Last Updated” date. Continued use of the site signifies acceptance of the new terms.

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13. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

📧 support@rootedjoykids.com
📍 Rooted Joy Kids